A discount coupon is a code, such as 9VEPREXVTX, that is applied during the checkout process when the order is completed. This code can be valid for the entire order or just for specific items.

Why can't I use my discount coupon?

The discount coupon has specific requirements that must be met. It must be used on a minimum amount of spending and within a limited period. The conditions of use are always specified next to the code, which can be received via email or displayed on the site's homepage. It is important to note that only one discount voucher can be used per order.

My discount coupon doesn't work, why?

Discount codes are subject to specific conditions. We recommend checking the expiry date and which items are eligible for the promotion. If the voucher can only be used once and you have applied it to an order that has subsequently been cancelled, a second use will not be possible.